Thanks for taking the time to learn more about Consistent Client Support

About Us

We started Consistent Client Support in 2022 after building and running multiple businesses ourselves. Along the way, we kept running into the same problem: growing companies needed a system that actually helped them stay organized and move forward, without being overly complicated, expensive, or stitched together from too many tools. So we built Consistent Client Support to be exactly that.

We work with startups, small teams, and growing organizations as a long-term partner, helping you organize your operations, understand your data, and build better relationships with your customers as you scale.

Security, Privacy, and Trust. Our Highest Priority.

Before getting into our features, we want to be very clear about something important: your data belongs to you. We take security and privacy seriously, and we’ve built our platform around that principle.

  • Your data is stored in certified, highly secure data centers in the United States, Canada, France, and Germany
  • We use trusted infrastructure providers such as AWS, Akamai, and OVH
  • Your data is never scanned, analyzed, sold, shared, or used for advertising
  • We do not use your data to train AI models

Your information stays private, secure, and fully under your control.

For organizations with stricter compliance or data residency needs, our Elite License also offers:

  • Private, dedicated hosting
  • Country-specific data residency
  • On-premise or customer-owned data center deployments

Trust is the foundation of our relationship, and we don't take it lightly.

Pricing That Grows With You

We believe business software should support growth, not slow it down.

That’s why we offer a free basic plan with no time limit for organizations with:

  • Fewer than 10 users
  • Less than 1GB of data usage

This plan includes most of our core features, such as CRM, Accounting, and Mobile Applications. Many businesses run comfortably on this plan for years.

We don’t offer a free plan because the platform is limited. We offer it because we want you to grow with us. When your needs expand, our paid plans are competitively priced and designed to scale alongside your business.

What We Do (And Who It’s For)

Consistent Client Support is built for businesses that want to:

  1. Keep their data and operations organized
  2. Deliver consistent, reliable experiences to their customers
  3. Compete confidently, even against much larger companies

We provide enterprise-level tools that are often too costly or complex for growing teams to build or manage on their own, including:

  • Customer portals and mobile apps for billing, orders, and communication
  • Website plugins for selling products, services, and bookings
  • Automated customer onboarding and self-signup
  • Workflow automation and operational visibility
  • And much more

Modular Solutions for Unique Businesses

We understand that every business is unique. That is why our platform is modular, allowing organizations to enable only what they need.

Below is a high-level overview of some of our core modules:

CRM, Invoicing, and Client Management Ideal for businesses that need:

  • Customer and vendor management
  • Automated recurring invoices (monthly, scheduled billing)
  • Credit card processing and financial tracking

Policies, Compliance, and Employee Training For organizations that require:

  • Defined internal policies and procedures
  • ⁠Employee access to policy documentation
  • Mandatory training, testing, and periodic renewals

Accounting, Payroll, and Workforce Management Designed for businesses managing:

  • Bookkeeping and accounting
  • Timesheets, payroll, and vacation requests
  • ⁠Direct integration between customers, vendors, employees, and accounting records

Workflow and Process Control For companies managing:

  • Orders, service requests, repairs, or approvals
  • Complex multi-stage workflows
  • Real-time progress visibility for management and customers

Sales, Leads, and Quoting Powerful tools to:

  • Track leads and sales pipelines
  • Generate quotes and proposals
  • Integrate seamlessly with your website for customer requests and orders

Secure Communications Built for Regulated Environments

For organizations in healthcare, legal, finance, and other regulated industries, our Communications module provides a secure, compliant way to stay connected.

It includes:

  1. Secure internal messaging for teams
  2. Auditable SMS messaging with customers
  3. HIPAA-compliant faxing for healthcare providers
  4. Secure customer chat portals via web and mobile apps
  5. Automatic logging of all communications, linked to customer records

All communications are:

  1. Encrypted in transit and at rest
  2. Protected by role-based access controls
  3. Retained according to configurable compliance policies

This allows teams to communicate efficiently while meeting privacy, security, and regulatory requirements.

Human Support, Not AI

If you don’t have the internal resources to handle everything, we’ve got you covered.

We offer trained professionals, including:

  • Customer service and call center staff
  • Bookkeeping and accounting specialists
  • Sales and follow-up support

These are real people, not AI. They can help with tasks like:

  • Entering and reconciling invoices
  • Answering customer calls
  • Booking appointments and opening tickets
  • Following up with leads and customers

All services are offered at competitive hourly rates.

Custom Development, AI, and Automation (Your Way)

When your business needs something more specific, our engineering team can customize the platform to fit your workflows.

We also offer AI and automation tools, but always on your terms:

  • AI models are private and isolated
  • Your data is never shared or used to train external systems
  • Data ownership and security remain fully intact

Our Commitment

Consistent Client Support is designed to feel like an extension of your team, quietly working in the background to keep your operations running smoothly.

Your success is how we measure our own. From engineering to leadership, we’re here to support your business at every stage of growth.

Leadership Team

Nina Darcy

VP Business Development & Marketing

Madrona Tanious

VP Finance

Ihab Khalil

CEO & Founder

Masters of Engineering, Carlton University, Ottawa, Canada

Supported by our dedicated teams in engineering, sales, customer support, and marketing.